Billing Terms and Conditions

Polyluxi Payment Policy

At Polyluxi, we are committed to offering secure and flexible payment options to make your checkout experience simple, safe, and convenient. The following policy outlines accepted payment methods, processing terms, and security measures.

1. Available Payment Options

To accommodate different customer preferences, Polyluxi accepts multiple trusted payment methods, including:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB

  • Digital Wallets: Apple Pay and Google Pay, Diner Club

  • Bank Transfers: Available for bulk or corporate orders upon request

All transactions on the Polyluxi website are processed in United Arab Emirates Dirhams (AED).

2. Payment Authorization & Processing

  • Payment must be successfully completed at the time of checkout.

  • Orders will only be confirmed and prepared for shipment after full payment is received.

  • If a transaction is declined, canceled, or fails for any reason, the order will not be processed.

3. Pricing & Currency Details

  • All product prices displayed on the Polyluxi website are listed in AED.

  • Prices may be adjusted at any time without prior notice.

  • Any applicable taxes, duties, or shipping charges (if applicable) will be calculated and displayed during checkout.

4. Transaction Security

Polyluxi uses SSL encryption and reputable payment gateways to safeguard all transactions.
For your protection, we do not store or retain credit card details or sensitive payment information on our servers.

5. Refunds & Payment Disputes

  • Refunds are handled strictly in accordance with our Return Policy.

  • Unauthorized or premature chargebacks may be challenged. If you encounter any payment-related concerns, please contact us first at info@polyluxi.com so we can assist you promptly.

6. Fraud Protection Measures

Polyluxi reserves the right to place orders on hold or cancel transactions that appear suspicious or unauthorized.
For higher-value purchases, we may request additional verification to ensure customer security.

7. Contact Information

Contact Information:
Store Name: Polyluxi
Address: IQAR PVT, Near Industrial Area, Sharjah, Sharjah, United Arab Emirates
Email: info@polyluxi.com
Phone: +971505205958